Shipping

Shipping Policy

Effective Date: January 1^st 2023

Shipping Methods

At Yekof's General Trading LLC, we strive to provide our customers with a convenient and reliable shipping experience. We have partnered with DHL to ensure timely and secure delivery of your orders. Below are the shipping methods available for your convenience:

1. Standard Shipping:

Orders shipped via standard shipping will typically arrive within [Insert Estimated Delivery Time #fix]. Please note that delivery times may vary depending on your location and product availability.

2. Express Shipping:

For customers who require faster delivery, we offer express shipping options. Orders shipped via express shipping will typically arrive within [Insert Estimated Express Delivery Time #fix].

Shipping Costs

Shipping costs will be calculated and displayed at the checkout page before you finalize your order. The shipping fees are based on the weight of your items, the shipping method selected, and your delivery address. Yekof's General Trading LLC may offer promotions or discounts on shipping from time to time, so be sure to check our website or contact our customer support team for more information.

Order Processing Time

Please allow [Insert Order Processing Time #fix] for order processing before your items are shipped. Orders placed after [Insert Order Cut-off Time #fix] will be processed the next business day. You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Restrictions

Yekof's General Trading LLC ships to most addresses within The United States of America. However, there may be certain restrictions and limitations on where we can deliver. If you have any concerns about the delivery of your order to a specific location, please contact our customer support team for assistance.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery through DHL's tracking system. If you have any questions or encounter any issues with tracking your order, please don't hesitate to reach out to our customer support team.

Lost or Damaged Shipments

In the rare event that your shipment is lost or arrives damaged, please contact our customer support team immediately. We will work with DHL to resolve the issue and ensure that you receive a replacement or a refund as applicable.

International Shipping

For international orders, please be aware that customs duties, taxes, and import fees may apply. These charges are the responsibility of the recipient and are not included in the order total or shipping cost. Yekof's General Trading LLC is not responsible for any delays or additional charges incurred during customs clearance.

Questions and Assistance

If you have any questions or require assistance with your order or shipping, please do not hesitate to contact our customer support team at support[at]yekofsimportstt.net or 1-302-803-9501.

Policy Changes

Yekof's General Trading LLC reserves the right to update or modify this shipping policy at any time. Any changes will be reflected on this page, and we encourage you to review this policy periodically.

Thank you for choosing Yekof's General Trading LLC as your trusted source for quality products and reliable shipping services. We appreciate your business and look forward to serving you.

Michael Yeboah

Managing Director

Yekof's General Trading LLC

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